Customer stories testimonial: QA with Jeff Castelaz of Pablove Across America

Jeff showing what Arriba! cycling in Colombia
Jeff showing what Arriba! cycling in Colombia



Customer stories Q&A with Jeff Castelatz: Pedaling for Purpose with Arriba! in Colombia

In this exclusive Q&A, Jeff Castelatz, the founder of the Pablove Foundation and in Particular Pablove Across America the charity focuse on kids with cancer, shares his experiences, insights, and passion for cycling adventures with Arriba! in Colombia. From the first tour in 2020 to ongoing support for the brand, Jeff’s journey with Arriba! showcases the transformative power of travel and the importance of giving back.

Q: Jeff, can you tell us about your first bike tour experience with Arriba! in Colombia in 2020?

A: Absolutely! Our first bike tour with Arriba! in Colombia was nothing short of spectacular. From the moment we arrived, we were greeted with warm hospitality and breathtaking scenery. Cycling through the lush landscapes of Colombia was an unforgettable experience, filled with challenging climbs, exhilarating descents, and moments of pure joy. It was during this tour that I truly fell in love with Colombia and knew I had to share its beauty with others.

Q: What inspired you to become a strong supporter of Arriba! and promote Colombia as a destination for cycling adventures?

A: Arriba! impressed me not only with their expertise in organizing unforgettable bike tours but also with their commitment to sustainability and responsible tourism. I was drawn to their mission of promoting authentic cultural experiences while making a positive impact on the communities we visit. As someone who believes in the power of travel to inspire change and foster connections, I knew that partnering with Arriba! and promoting Colombia as a destination was the perfect fit.

Q: How have your experiences with Arriba! influenced your advocacy work with the Pablove Foundation?

A: My experiences with Arriba! have reinforced the belief that adventure and philanthropy go hand in hand. Cycling through Colombia’s stunning landscapes and engaging with local communities has deepened my appreciation for the world around me and strengthened my commitment to making a difference. Through our partnership with Arriba! and the Pablove Foundation charity ride, we’ve been able to raise awareness and funds for pediatric cancer research while inspiring others to embrace life to the fullest.

Q: What would you say to someone considering joining an Arriba! bike tour in Colombia?

A: I would say, “Don’t hesitate—just go for it!” Cycling through Colombia with Arriba! is an experience like no other. From the majestic Andes mountains to the vibrant cities and charming villages, every moment is filled with adventure and discovery. Whether you’re an experienced cyclist or a novice rider, there’s something for everyone to enjoy. Plus, by joining an Arriba! bike tour, you’re not only embarking on an epic adventure but also supporting sustainable travel initiatives and making a positive impact in the communities we visit.

Q: Looking ahead, what are your hopes for the future of cycling tourism in Colombia and charitable endeavors with Arriba!?

A: My hope is that cycling tourism in Colombia continues to thrive, attracting adventurers from around the world to experience its beauty and hospitality. I also hope to see continued collaboration between Arriba! and charitable organizations like the Pablove Foundation, harnessing the power of travel to drive positive change and make a difference in the lives of others. Together, we can pedal towards a brighter future for Colombia and beyond.

Jeff, can you share how Arriba! embodies its vision to challenge customers beyond what they thought they could achieve, both mentally and physically?

A: Absolutely. Arriba! has a remarkable vision that extends beyond simply providing cycling tours—it’s about pushing boundaries and inspiring personal growth. Throughout my experiences with Arriba! in Colombia, I’ve witnessed this vision come to life in every aspect of our journey. From conquering challenging mountain passes to navigating unfamiliar terrain, Arriba! encourages riders to embrace discomfort and push through limitations, ultimately reaching a higher place both mentally and physically. This commitment to challenging customers to exceed their own expectations is what sets Arriba! apart and makes every tour an unforgettable adventure.

Q: Jeff, how does Arriba! maintain a delicate balance between providing great accommodation and exceptional support throughout the entire tour?

A: Arriba! excels in striking a delicate balance between offering top-notch accommodation and unparalleled support throughout our cycling adventures. From the moment we arrive at our accommodations, whether nestled in the heart of a vibrant city or perched amidst Colombia’s stunning landscapes, we’re greeted with comfort, convenience, and authenticity. Arriba! goes above and beyond to ensure that our accommodations not only meet but exceed expectations, providing a welcome retreat after a day of exploration on the road.

But it’s not just about the accommodation—Arriba! also prioritizes exceptional support throughout the entire tour. From experienced guides who lead us through challenging routes to support vehicles stocked with snacks and hydration, every detail is carefully considered to enhance our riding experience. Whether we encounter mechanical issues, fatigue, or simply need a morale boost, Arriba! is there every step of the way, offering encouragement, assistance, and unwavering support.

This commitment to providing great accommodation and support creates a seamless and enjoyable experience for riders, allowing us to focus on the adventure at hand while knowing that we’re in good hands. It’s this delicate balance that sets Arriba! apart and ensures that every tour is not only challenging and rewarding but also comfortable and memorable.


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